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Level 2 water restrictions will apply from 10 December 2019.

The restrictions apply to everyone in Sydney, the Blue Mountains and the Illawarra. This includes all residents and businesses.

What’s changing from level 1 to level 2 restrictions?

The biggest changes

  • You can only use a watering can or bucket to water your garden before 10 am and after 4 pm.
  • You can only use drip irrigation or smart watering systems for a maximum of 15 mins a day before 10 am and after 4 pm.
  • You can only top up an existing pool or spa, using a hose fitted with a trigger nozzle, watering can or bucket for a maximum of 15 minutes a day.
  • The use of unattended hoses is no longer permitted.
  • You can only do this to replace water lost through evaporation, not to replace water deliberately removed from the pool or spa.
  • You can only wash your vehicles with a bucket and sponge.
  • You need a permit to fill new or renovated pools and spas that hold more than 500 L.

To read more

What should you do if your business is affected by water restrictions?

Fines of $550 apply to businesses for not following water restrictions.

You must have a Level 2 water exemption permit if you use water outdoors and can’t comply with the restrictions. There are some indoor water uses that are subject to restrictions.

If your business relies on using water and you can’t follow the restrictions to continue your operations, you need an exemption permit for each different site.

If you already have a permit for level 1 restrictions, Sydney Water will contact you by mid December to let you know if they’ll be sending a new exemption permit and stickers automatically, if your conditions change or if you need to re-apply. In the meantime, you can continue using water under the conditions of your level 1 permit.

Businesses need to apply for a Level 2 water exemption permit by the 31 January 2020.

If you don’t have a current exemption permit, you’ll need to Apply for a water restrictions exemption for your business. Please read the restrictions and exclusions carefully before applying.


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