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With the very hot and dry conditions forecast to continue, water restrictions in the Lower Hunter will be tightened to Level 2 from 20 January 2020.

Hunter Water is encouraged by the water saving efforts of its customers and community. The latest results show that the Lower Hunter community is using 18% less water than expected. This saving amounts to the average water use of 66,000 households in the same period.

Level 2 restrictions will see:

  • Outdoor watering reduced to every second day for 15 minutes only
  • Vehicles and buildings bucket wash only
  • 4 minute maximum showers
  • Business customers who use more than 10 million litres per annum are required to implement their Water Efficiency Management Plan (WEMP). Hunter Water has been working with these customers to help them complete a water audit and develop a WEMP that meets their specific business needs.
  • All other business customers are required to prepare a Water Efficiency Management Plan.

Recognising that water is critical to business, Hunter Water is working with its customers to ensure business contiunity and assist them to identify water savings.

For further information visit

Water saving tips are available at

Business customers who are unable to comply with the restrictions are required to apply for an exemption using the following form.

Exemption requests are assessed on an individual basis. Customers who hold an exemption for Level 1 restrictions do not need to reapply – Hunter Water will be in contact to let them know what is required for Level 2.



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