TLA respects the need to protect the privacy of the personal information of individuals with whom we deal, in accordance with the Australian Privacy Principles (‘APPs’) of the Privacy Act 1988 (Cth) (Privacy Act).
TLA only collects personal information as defined at law (information/opinion about an individual who can reasonably be identified from that information/opinion) that is reasonably necessary for our functions or activities, or is required or permitted by law.
TLA collects personal information from a variety of sources – for example when:
We do not collect sensitive information (e.g. information about an individual’s race, ethnic origins, political opinions or association, trade or professional associations and memberships, union membership, criminal record or health information) unless:
TLA only collects personal information by lawful and fair means.
TLA usually collects personal information about individuals directly from those individuals or their authorised representative, as a result of, and in connection with, our on-going business relationship with those individuals.
TLA sometimes collects personal information from a third party or from a publicly available source, but only if it is unreasonable or impracticable to collect that personal information from the individual.
TLA collects personal information:
Generally, we will tell the individual why we are collecting the information, prior to or when we collect it.
If all or some of an individual’s personal information is not collected, TLA may not be able to provide all the benefits, services or products to the individual.
If we receive personal information about you that we have not requested, and we determine that we could not have lawfully collected that information under the APPs had we asked for it, we will destroy or de-identify the information if it is lawful and reasonable to do so.
TLA will only use your personal information for the purpose for which it was provided to us, for related purposes or as required or permitted by law. Such purposes include:
TLA may disclose personal information to third parties:
TLA will only use or disclose an individual’s sensitive information for the purpose for which it was initially collected (the ‘primary purpose’) or for another purpose only with your consent or if required or permitted by law.
TLA may use and disclose individuals’ personal information (other than sensitive information) to provide individuals with information about our products and services that we consider may be of interest to the individual. An individual may contact us (see ‘How to Contact Us’) if they wish to opt out of receiving further marketing offers, via email or otherwise. Direct marketing offers will contain an opportunity to opt out from receiving further communications of this nature.
TLA is not likely to disclose personal information to overseas recipients, save where it is necessary to provide personal information as part of travel or delegate attendance at international meetings or conferences.
Any overseas disclosure does not affect our commitment to safeguarding individuals’ personal information. Where reasonable in the circumstances, our contracts with overseas recipients oblige them to comply with the APPs and the Act. However, individuals acknowledge that, in agreeing to the disclosure of their information to overseas recipients, we will no longer be required to take reasonable steps to ensure overseas recipients’ compliance with the APPs in relation to the individual’s information and we will not be liable to the individual for breach of the APPs by those overseas recipients. On this basis, individuals consent to such disclosure when supplying their personal information to TLA.
TLA will take reasonable steps to ensure that the information we collect, use and disclose is accurate, complete and up-to-date. However, TLA relies on individuals to advise us of any changes or corrections to the information we hold about the individual. An individual is able to contact us (see ‘How to Contact Us’) and ask for the correction of personal information we hold if the individual believes the information we hold is inaccurate or incomplete.
We take reasonable steps to keep personal information protected from loss and misuse and unauthorised access, modification and disclosure. We use a variety of physical and electronic security measures including restricting physical access to our offices, firewalls, appropriate encryption and secure databases.
When personal information that we collect is no longer required, we will take reasonable steps to destroy or permanently de-identify the personal information.
An individual may contact us (see ‘How to Contact Us’) to access the personal information that we hold about the individual. We will respond to such a request within a reasonable period after the request is made. There are occasions where this access may be denied under the exemptions contained in the Privacy Act. If we deny access in some circumstances, we will advise the individual about the reasons.
No fee applies for requesting access to information we hold about individuals. However, we reserve the right to charge a reasonable fee where we do provide access.
An individual may contact us (see ‘How to Contact Us’) to correct the personal information that we hold. We will deal with your request within a reasonable period after the request is made. We will take all reasonable steps to correct that information and ensure that, having regard to the purpose for which it is held, the information is accurate, up-to-date, complete, relevant and not misleading.
This policy is available upon request. It will be reviewed from time to time and any amendments will be included in the updated policy.
For further information contact us at:
The Landscape Association Limited
PO Box 5274
Lane Cove NSW 1595
The TLA Constitution, Code of Ethics, Privacy and Environmental Policies are the basis for the conduct of the Association and its Membership. Do you want to learn more?
TLA is an environmentally responsible association adopting all practical measures to ensure care for the local, national and global health of natural environment. Additionally, all Members are encouraged to follow sustainable environmental practices, and wherever possible, lead their clients to more environmentally sound products and practices.Read more